DBS - Technical Content Developer

Location: Singapore
Business sector: IT Support
Job reference: 545547
Published: 4 months ago
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Research, write, edit, and proofread complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.

What You'll Be Doing 

•    Work with internal teams to obtain an in-depth understanding of the product and documentation requirements.
•    Create and maintain the information architecture.
•    Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
•    Write easy-to-understand user interface text, online help and developer guides.
•    Write technical documentation for our developer audience, such as reference docs and developer guides.
•    Review product documentation.
•    Ability to deliver high quality documentation paying attention to detail.
•    Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

 Skills You'll Need

•    Proven work experience as a Content Creator, Copywriter, Technical Writer or similar role.
•    A Degree with at least 3-4 years’ experience in producing / writing digital content.
•    Proven work experience as a Content Creator, Copy-lead Producer, Technical Writer or similar.
•    Portfolio of published articles / digital content.
•    Hands-on experience with Content Management Systems.
•    Excellent writing and editing skills in English.
•    Ability to fact-check content pieces.
•    Strong time-management skills.
•    Exceptional communication skills – both written and verbal.
•    Flexible and adaptable; able to work in ambiguous situations.
•    Must be a team player and able to work collaboratively with and through others.
•    Familiarity with project management approaches, tools (Confluence, JIRA and SharePoint) and phases of the project lifecycle