Core Responsibilities

1. Multi-Outlet Sales & Revenue Accounting

Multi-Outlet Support: Oversee day-to-day revenue accounting for 29 outlets, including receipt processing, transaction validation, and resolving financial inquiries from operational teams.
Billing & Credit Adjustment: Issue ad-hoc invoices and credit notes promptly upon request.
System Sales Reconciliation: Perform daily and monthly multi-system reconciliations to ensure complete alignment between Point of Sale (POS) systems and SAP.

2. Month-End Closing & Revenue Accruals

Sales Accruals: Prepare and post monthly revenue/sales accrual journal entries to capture unbilled income from late billings, ensuring compliance with revenue recognition standards and strict financial cut-off.
General Ledger Postings: Execute month-end closing procedures, including reclassification journals and delivery platform settlement adjustments (e.g., GrabFood, Foodpanda).

3. Operational Compliance & Discrepancy Control

Outlet Shortage Oversight: Partner closely with Operations to investigate cash and sales shortages, enforce internal cash-handling protocols, coordinate shortage top-ups, and hold outlet leads accountable.

4. Systems & Technical Interface Management

Technical Troubleshooting: Coordinate with the IT/Tech department to track down missing interface files, clear data transfer failures, and troubleshoot incomplete transaction syncs between POS and SAP.
Transaction Recovery: Execute manual database entries and SAP patching to correct incomplete data feeds and maintain report integrity.

5. Payment Reconciliation & Gateway Clearing

Omnichannel Payment Clearing: Reconcile payment collections daily/monthly across extensive settlement channels—including Cash, Credit Cards, NETS, LinkPay, LinkPoint, 2C2P, ChangiPay, and ShopBack.

6. Landlord Compliance & Ad-Hoc Support

GTO Reporting: Calculate Gross Turnover (GTO) sales figures and submit accurate, compliant reports to shopping mall landlords within mandated lease deadlines.
GTO Audit Coordination: Serve as the primary operational point of contact for external auditors during annual GTO audits, providing supporting sales documentation, POS records, and lease reconciliation files.
Ad-Hoc Support: Provide continuous operational support, participate in process improvement initiatives, and complete ad-hoc financial tasks assigned by management.

Job Requirements

1. Qualifications & Work Experience

Education: Diploma or Bachelor's Degree in Accountancy, Finance, or equivalent professional accounting qualification (e.g., ACCA Level 2).
Experience: 2 to 4 years of hands-on experience in Finance/Accounting, ideally within the F&B, Retail, or Hospitality industries handling multi-outlet retail operations.

2. Technical & Functional Skills

System Proficiency: Hands-on experience with SAP (or a similar major ERP system) and Point of Sale (POS) environments.
Accounting Knowledge: Solid understanding of revenue recognition, double-entry bookkeeping, accrual accounting, and balance sheet reconciliation.
Reconciliation Expertise: Proven track record in high-volume multi-channel payment reconciliations (Cash, Credit Cards, NETS, e-wallets).
Spreadsheet Skills: Intermediate to advanced MS Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, sumifs) for handling daily sales and payment clearing data.

3. Soft Skills & Competencies

Problem-Solving & Troubleshooting: Ability to investigate transactional variances, trace interface/data transmission gaps, and work with IT to resolve system sync errors.
Communication & Assertiveness: Clear, assertive communication skills to follow up on cash shortages, missing DSER reports, and entry errors with outlet supervisors and operations managers.
Attention to Detail: Meticulous and meeting strict landlord GTO submission deadlines.

Fairprice Group - AR Senior Associate (Finance Shared Services)