As a Systems Analyst at IHiS, you will work to build strong rapport with business users. You will be involved in conducting requirements analysis, system implementation, and training and providing on-going application support. The appreciation and understanding of hospital processes and work flow will be key for your success in this role.
IHiS is the Technology Agency for public healthcare clusters. We digitise, connect and analyse Singapore’s health ecosystem to uplift population health by integrating intelligent, highly resilient and cost effective technologies with process and people.
Check out this video about IHiS and discover how technology is boosting Singapore’s public healthcare system! Link: https://www.youtube.com/watch?v=X4MirFIxdUs
What You'll Be Doing
Identify Business NeedsIdentify Business Needs
- Support in the liaison with business stakeholders to identify business needs
- Support the in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
- Provide analysis to support the development of business cases
- Conduct analysis on the risk vs. benefits for the proposed solutions
Analyse Business Process
- Assist with the analysis of existing business processes to identify opportunities
- Support the development of alternative solutions to streamline processes
- Assist with the evaluation of viability and feasibility of possible improvements to processes
- Support the development of reports and strategic analysis of business processes
Translate business requirements into technical specification
- Assist with translating business requirements into functional specifications
- Collaborate with developers or vendors to ensure requirements are incorporated into system design
- Function as the liaison between users and technical staff throughout the solution implementation cycle
Facilitate change management
- Plan and coordinate end-user training for any system implementations or enhancements
- Act as the first point of contact for users to resolve user queries
Maintain Projects
- Support in the project delivery
- Monitor and track progress against schedule
- Maintain project documentation
- Provide 24x7 primary application maintenance support; when applicable
- Maintain project documentation
Skills You'll Need
- Be pursuing a Bachelor Degree in Computer Science, Computer Engineering, Information Systems, Information Technology or related discipline
- Strong understanding of Software Development Life Cycle (SDLC)
- Possess strong analytical, problem solving and interpersonal skills
- Adaptable, proactive and a strong team player
- Exhibit leadership qualities with good verbal and written communications skills
- Passionate about IHiS and keen to make a difference and reimagine the future of HealthTech