Dentsu - Senior Client Manager

Location: Singapore
Business sector: Digital Marketing & E-commerce
Job reference: 606800
Published: over 1 year ago
You will work with clients, agencies, sites/publishers and internal departments to strategize, plan and coordinate with preferred media partners to buy and traffic all digital media.

What You'll Be Doing

 Communication Strategy Development & Integrated Planning 
  • Contribute to a central branding-focused strategy sharpened by a deeply understood regional and market-level perspective. This will include the ability to understand and interpret briefs and the application of client and agency-derived insights to develop marketing and communications solutions. 
  • Knowledgeable and skilled in “full funnel” media strategy and execution: from upper funnel/branding through performance 
  • Identify and implement pan-regional or individual market media initiatives independently with the support of global colleagues
  • Present clearly and persuasively with a clear point of view to clients, internal team and media partners 
Local Market Management 
  • Develop and Issue central planning and implementation guidelines 
  • Ensure regular reporting is delivered on time and accurately 
  • Work with team to ensure network compliance
  • Work to resolve local market issues 
  • Ensure local and regional projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
  • Initiate new processes to improve efficiency of market management Quality Control and Accountability
  • Ensure local activities are in line with guidelines and objectives
  • Review all plans and recommendations before they are presented to the clients 
  • Review all post buys before presenting to clients 
  • Specifically for digital, ensure optimization reports and post buys delivery are delivered on time and accurately. 
  • Instill regular WIPs (i.e. internal and external) 
  • Seek improvements on work process efficiencies 
  • Seek improvements on quality of documents delivery 
Build and develop strong internal and external relationships 
  • Develop and build relationships with clients; gaining clients’ confidence
  • Develop and build relationships with internal specialist resources and group resources 
  • Develop strong working relationship with key agency and media partners Financial & Commercial contribution
  • In conjunction with business lead and other colleagues, develop opportunities to generate incremental revenue via new projects and specialist services 
  • Identify opportunities in clients’ daily conversations and flag out opportunities to generate incremental revenue via new projects and specialist services 
People Management 
  • Work in a small team towards pre-set KPIs. 
  • Assist any more junior team members in achieving their training/ knowledge goals 
Skills You'll Need
  • University graduate 
  • 5 – 7 years of media planning/ digital experience
  • Thrives in a fast pace, constantly changing environment, can adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentum 
  • Strong analytical skills, ability to relate results to client business objectives 
  • Balanced ability to perform analytically and creatively 
  • Well organized multi-tasker and able to work independently 
  • Good English and interpersonal communication, secondary language skills a plus
  • Good team player 
  • Attention to detail and able to work under pressure 
  • Ability and willingness to participate in calls/meetings with global clients early or late during workdays 
  • Ability to work with numbers, and good analytical skills 
  • Comfortable working on Microsoft Excel and PowerPoint