SISGcareers website
33 Talent Singapore Pte Ltd Privacy Policy
Effective Date: August 2025
1. Introduction and Scope
33 Talent Singapore Pte Ltd and its subsidiaries (collectively, "33 Talent," "we," "us," or "our") are committed to protecting the personal data of our customers, job applicants, employees, and all users of our website and services ("you" or "your") in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA").
This Policy sets out how we manage the personal data we collect, use, disclose, and retain.
2. Data Protection Officer (DPO) and Accountability Obligation
We are responsible for the personal data under our control and have designated a Data Protection Officer (DPO) to oversee our compliance with the PDPA.
Contact Details for PDPA Inquiries:
Attention: Data Protection Officer
Email: sisgcareers@33talent.com
Address: 9 Battery Road, 28-01, Singapore
If you have any questions or feedback regarding this Policy or your personal data, please contact our DPO.
3. Personal Data Collected (Notification Obligation)
We collect the following types of personal data, which may vary depending on the services you utilise:
Identity Data: Name, date of birth, gender, nationality, NRIC/FIN/ (where required by law or to verify nationality).
Contact Data: Residential address, email address, telephone number(s).
Career Data: CVs, resumes, employment history, educational background, professional qualifications, salary information, references, and skills/assessment results.
Technical Data: IP address, device information, browser type, and usage data collected via cookies or analytics tools.
4. Purposes of Collection, Use, and Disclosure (Purpose Limitation Obligation)
We collect, use, and disclose your personal data for the following specific purposes:
Purpose Category | Examples of Use |
Recruitment and Placement | To match your profile to job vacancies, submit applications to clients, conduct necessary background screening and verification, and communicate about potential roles. |
Talent Development Services | To provide career advice, training, coaching, mentorship, and other related services as requested. |
Administration and Operations | To manage our relationship with you, respond to inquiries, and maintain internal records. |
Marketing and Communications | To send you updates on new job opportunities or services, where separate consent has been provided (you may unsubscribe at any time). |
Legal and Regulatory Compliance | To comply with legal or regulatory obligations (e.g., MOM requirements) and assist in investigations by government agencies. |
Service Improvement (Aggregated Data) | To analyse website traffic and user patterns to improve our service offerings, where data is typically anonymised or aggregated. |
5. Consent Obligation
We will generally seek your explicit consent before collecting, using, or disclosing your personal data for any new purpose.
Obtaining Consent: Consent is obtained through written forms (e.g., job application forms), digital platforms (e.g., website checkboxes), or verbally.
Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by notifying our DPO in writing.
Consequences of Withdrawal: Please note that withdrawing consent may affect our ability to continue providing recruitment and placement services to you. We will inform you of the likely consequences before processing your request.
6. Access and Correction Obligation
You have the right to request access to and correction of your personal data held by us.
Access Request: You may request access to your personal data and information about how we have used or disclosed it within the last year. We may charge a reasonable fee for processing this request.
Correction Request: You may request correction or updating of any inaccurate or incomplete personal data.
Process: All Access and Correction requests must be submitted in writing to the DPO at sisgcareers@33talent.com. We will respond to your request within 30 days or as soon as reasonably possible.
7. Accuracy Obligation
We rely on personal data provided by you, primarily through your resume and application forms, for our core recruitment services.
We will take reasonable steps to ensure that the personal data we use is accurate and complete, especially if it is likely to be used to make a decision that affects you (e.g., shortlisting for a job).
You are responsible for ensuring that all data you provide is true, accurate, and up-to-date. Please notify us immediately of any changes.
8. Protection Obligation
We take reasonable technical and organisational security measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
Security Measures: These include (but are not limited to) securing physical storage, implementing encryption and access control on digital systems, and providing regular staff training on data protection practices.
Client Disclosure: When disclosing your CV/personal data to our clients, we ensure they are under contractual obligations to maintain the confidentiality and security of the data.
9. Retention Limitation Obligation
We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by relevant legal and regulatory requirements.
Retention Period: We retain candidate data for up to 5 years after the last date of interaction, or as legally required, to serve as a resource for future job opportunities and comply with audit requirements.
Disposal: We will cease to retain, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that the retention is no longer necessary. Data is disposed of securely via shredding or secure digital deletion.
10. Transfer Limitation Obligation (Data Transfer Overseas)
Personal data collected in Singapore may be transferred to and processed by our subsidiaries or third-party service providers and databases located outside of Singapore. We ensure all data transfers comply with the PDPA requirements.
10.1 Third-Party Sub-Processors and Data Locations
We use the following critical third-party systems that may process or store your personal data outside of Singapore:
System Name / Service | Purpose | Primary Data Location |
Recruitment CRM JobAdder | Storing candidate profiles, CVs, and contact history for job matching. | Sydney, Australia |
Google Cloud | Secure document storage. | Singapore |
Website: access Volcanic | Storing candidate profiles, CVs to allow applications to jobs. | European Economic Area (EEA) |
10.2 Transfer Mechanisms
For any international transfer of personal data:
We will take reasonable steps to ensure that any receiving jurisdiction and/or recipient provides a standard of protection comparable to that under the PDPA, typically through signed contracts, or certification schemes.
11. Data Breach Notification
In the event of a data breach involving personal data that is likely to result in significant harm to you, or is of a significant scale, we will take all necessary steps to:
Contain the breach and address the immediate threat.
Assess the severity and risk associated with the breach.
Notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with PDPA guidelines.
12. Updates to the Policy
We reserve the right to amend this Policy at any time. The updated Policy will be posted on this website. Your continued use of the website or services constitutes your acceptance of the changes.