The purpose of this role is to own digital and performance channels, be responsible for the planning and execution of paid media strategy, performance of client KPIs, maintain adherence to deadlines and best practices, as well as lead the day-to-day relationship(s) with the client(s).
At its core, the role of the Associate Performance Manager is to plan and implement paid media campaigns across all relevant biddable media channels /platforms to achieve the goals and objectives of our clients. This will require strong channel knowledge from the lens of campaign management, as well as high level of comfort with managing large volumes of data.
Key Responsibilities and Accountabilities:
- Support/Lead the development of media strategy, channel recommendations and builds of detailed media plans.
- Be the primary or secondary point of contact for assigned clients; and engage them and vendors on day-to-day operations.
- Ability to manage conversations around Programmatic and digital campaigns-at-large across various ad platforms for complex clients focused on performance goals.
- Lead campaign operations and implementation, including working closely with ad ops to set-up campaigns accurately, and ensure assets and materials are ready on time.
- Monitor ads and campaign pacing during campaign period, weekly digital reporting, end of campaign reporting, reconciliation of final costs for finance billings
- Data-Driven Decision Making: Experience using digital media platforms (e.g. DSPs, Ad-Servers, Analytics, etc.) to interpret campaign performance data and optimize strategies.
- Be comfortable and confident manipulating large data sets accurately; and providing meaningful and actionable insights to optimise for client KPIs through weekly reports. This includes strong understanding of key performance indicators (KPIs) and how to drive results based on defined metrics.
- Liaise with media vendors and partners for proposals, recommendations and new innovations.
- Develop and apply knowledge of market and competitive environment for vertical and sub-verticals in solutions offered.
- Contribute to documenting best practice guides, socialise scenarios that influence performance, and enforce process guidelines.
Requirements
- 3 to 4 years' experience in a Performance, digital media planning/activation role, preferably with hands on experience activating Programmatic and display channels.
- Proficiency in display/programmatic ecosystem of demand-side platforms (DSPs - DV360, the Trade Desk), ad exchanges and networks, first- and third-party audience targeting and technology; and associated ad operations, delivery and measurement.
- (Good-to-have)Knowledge and Practical expertise in performance measurement and analytics tools including Google CM360, Google/Adobe Analytics.
- Excellent written and verbal communication skills; comfortable presenting recommendations to all management levels (internal and external).
- Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high-pressure environment.
- Strong level of Excel knowledge, including pivot tables, charts, and formulae.
- Strong analytical and organisational skills, with high attention to detail
- Strong business acumen, problem solving and project management skills
- Passionate about and engaged with the fast-changing world of performance media and digital marketing