The Senior Manager, Technical Programme Management is responsible for overseeing and driving complex, cross-functional programs from initiation through successful delivery, ensuring alignment with the organization's strategic goals. This role requires a blend of technical acumen, strong leadership, and exceptional communication skills to manage stakeholders, mitigate risks, and deliver business value.
KEY RESULT AREAS (KRA)
MAJOR ACTIVITIES / OUTCOME
- Programme Strategy and Planning - Develop and manage an integrated program roadmap (for e.g retail , merchandising, enterprise systems and integration projects) and execution plan aligned with the overall D&T strategy. Define programme scope, goals, deliverables, and resource requirements.
- Execution and Delivery Management - Drive end-to-end execution of multiple, interconnected technical projects, ensuring on-time, on-budget, and high-quality delivery. Monitor and track program progress, resolving cross-project dependencies and impediments.
- Stakeholder and Communications Management - Establish and maintain strong relationships with senior stakeholders across various Digital & Technology departments and business units. Provide regular, transparent program updates, status reports, and executive briefings.
- Risk and Governance Management - Proactively identify, assess, and manage programme risks and issues. Implement and enforce programme governance standards and best practices, ensuring compliance and accountability.