Responsibilities:
- Plan, deploy, manage and monitor systems and infrastructure of Windows server, Wintel, and Linux environment (90% Windows, 10% Linux).
- Daily operational tasks of system administration (health checks, pre and post-patch checks, troubleshooting, diagnostic).
- Deploy and configure server/VM builds to support the deployment of applications.
- Experienced using vSphere, ESXi and vCenter to manage, deploy, configure and patch will be advantageous for the candidate.
- Experience in IT operations, incident management and change management is preferred.
- Take proactive actions to ensure that systems and infrastructure meet high levels of availability.
- Plan, manage, execute and close change requests and deployments.
- Plan and perform patching following best practices (Build, test, snapshot, pilot, release, monitor, rollback).
- Perform an assessment of server environments and recommend changes to improve system performance and overall stability.
- Perform migrations / installations / upgrades of Windows operating systems and installed applications.
- Maintain and operate complex Windows AD and domain controllers.
- Liaise with various vendors or personnel for troubleshooting and resolution.
- Be on standby for urgent matters, especially for high priority tickets , and perform hands-on troubleshooting as required.
- Perform security patches on Windows.
- Perform firmware upgrade on hardware.
- Experience in working and administering any SAN technologies such Pure and EMC.
Requirements:
- Bachelor's Degree in Computer Science or related field or equivalent experience
- at least 2 years of experience operating in an Enterprise environment and service management processes (L2 or L3)
- Delivering IT operations, incident management, and change management is preferred (ITSM and ITAM)
- Familiar with AWS environment (certified candidates are preferred)
- Azure Cloud, Kubernetes experience
- Experience in using vSphere, ESXi and vCenter to manage, deploy, configure and patch will be advantageous for the candidate (vSphere 6 or 7)
- Proficiency in Linux is mandatory
- Experience in patch management with dependencies planning
- Experience in troubleshooting Windows related issues
- ITIL certification is required
- Able to be on 24 X 7 standby