ViewQwest - IT Support Engineer

Location: Singapore
Business sector: IT Support
Salary: S$3500 to S$3800
Job reference: 483222
Published: over 1 year ago
The IT Support Administrator is responsible for providing hardware and software support to internal stakeholders. The candidate is expected to proactively maintain computer systems used by the company and proactively monitor and resolve any issues that are being brought up. The candidate should have knowledge in Windows operating systems and Office 365 apps.

ViewQwest is the fastest growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.

What You'll Be Doing

  • Provide support and troubleshooting on operational requirement, system administration and maintenance of computer and communication software, hardware and network such as PC, laptop, printers and etc.
  • Responsible for maintenance and upgrading the computer system and IT related devices in company
  • Prepares, reviews, and manages the budget and forecast of the IT cost center
  • Analyses IT business systems and infrastructure issues and provide solutions. Assists the business in realization of IT solutions based on their strategic goals
  • Sources proactively, services appropriate to IT service delivery to meet the goals and objectives of the various organisations
  • Ensure IT standards, procedures, policies and assets are maintained in accordance to Continental standards
  • Liaising with purchasing officer, vendor and supplier of any purchasing of IT equipment
  • Maintain Endpoint protection portal, ensure all of corporate devices are under protection
  • Ensure all IT assets tag/register accordingly

Skills You'll Need

  • Diploma or Degree in Computer Science, Information Technology, Engineering or a related field
  • At least 2 - 3 years’ work experience in related IT field preferred
  • Experience and knowledge in Active Directory, Office365, Microsoft Azure, MicrosoftSharePoint (PowerApps, Flows etc) is preferable
  • Experience in Trend Micro Apex One and Worry-Free
  • Experience and knowledge in Linux and VMware will be advantage
  • Experience in doing procurement of IT equipment and managing IT budget
  • Ability to address business requirements / demands and stakeholders’ management
  • Strong technical background in IT Infrastructure
  • Able to work independently
  • Good communication skills and presentation skills