This role would require collaborating with hospital stakeholders, vendors and IT teams to manage projects focusing on the SAP Materials Management (MM) module.
Role & Responsibilities
Identify business needs
- Liaise with stakeholders to identify business needs
- Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
- Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
- Support the review of existing business processes to identify opportunities
- Develop alternative solutions to streamline processes
- Evaluate the viability and feasibility of possible improvements to processes
- Support the development of recommendations to increase efficiency of processes
- Develop reports and strategic analysis of business processes
- Determine optimal means of meeting needs and requirements
- Translate business requirements and user needs into functional specifications
- Collaborate with developers to ensure requirements are incorporated into system design
- Function as the liaison between users and technical staff throughout the solution implementation cycle
- Work with relevant stakeholders on user acceptance testing
- Verify that business requirements are incorporated into the design
- Manage risks associated with solution integration
- Support the development of change management plans
- Develop technical documentation and training materials
- Conduct user training to facilitate adoption of new systems
- Act as a point of contact for users regarding complex queries
- Schedule activities to drive deliverables toward meeting the overall project plan
- Work with users, technical staff and management to determine and resolve issues associated with project
- Review work at critical milestones with team leader or sponsor to maintain their commitment and support
- Provide timely and accurate project progress information
Requirements
- Degree holder in Computer Science or equivalent
- Functional Knowledge in SAP Material Management
- Domain knowledge in supply chain such as order management, transport management and inventory management is preferred
- Experience in solution implementation, knowledge in integration with ERP and/or 3rd Party systems is a plus
- Creative problem-solving skills and ability to articulate technical details to outsourced vendors
- Able to communicate issues and status clearly to different levels of business stakeholders and users
- Possess active listening skills, professional written and verbal communication skills.
- Proactive with strong accountability mindset, self driven individual
- Proficient in Microsoft office