DBS - Application Support Engineer

Location: Singapore
Business sector: Data Engineering with Machine Learning Fundamentals
Job reference: 543486
Published: over 3 years ago
Group Technology & Operations (T&O) enables and empowers our bank with an efficient, nimble, and scalable infrastructure through a strategic focus on productivity, quality & control, operating models, technology, and people. T&O also manages the majority of the bank’s operational processes and inspires to delight our business partners through multiple banking delivery channels.

What You'll Be Doing 
  • Responsible for the daily IT Operations for application systems to ensure high availability 
  • Provide technical expertise to facilitate investigation of technical issues. 
  • Attend to user tickets within defined SLA  
  • Perform incident investigation and root cause analysis in collaboration with other application teams. 
  • Facilitate meetings with stakeholders. Manage coordination at a local and international level with users where required
  • Prepare implementation plans and upgrading schedules for application
  • Coordinate with Application Development team to successfully deploy software releases in Production environments
  • Participate in knowledge sharing within the team
Skills You'll Need
  • With relevant working experience. Experience in banking domain will be an advantage.
  • Technical knowledge of Unix/Linux & Databases
  • Knowledge of SQL and Shell scripting will be an advantage
  • Able to work in shifts
  • Must have an aptitude to learn & should be meticulous
  • Clear communication skills, both written and oral